SMS Terms & Conditions
These SMS Terms & Conditions govern text messages sent by or on behalf of BlueLine Backflow, LLC (“BlueLine,” “we,” “us,” or “our”) to customers and prospective customers who opt in to receive text messages from us.
By providing your mobile number and opting in to receive text messages from BlueLine, you agree to these SMS Terms & Conditions.
1. Program Description
BlueLine Backflow may send text messages related to:
- Appointment confirmations
- Appointment reminders
- Scheduling updates
- Service notifications
- Customer support communications
- Annual backflow inspection reminders
- Promotional offers or marketing messages
Text messages may be sent using an automated system or other messaging technology.
2. Opt-In Consent
By submitting your phone number through our website, forms, scheduling tools, or other communications, and by affirmatively consenting to receive text messages, you agree to receive SMS messages from BlueLine Backflow.
Consent to receive text messages is not a condition of purchase.
You are responsible for providing a valid mobile number and for updating us if your number changes.
3. Message Frequency
Message frequency may vary depending on your interaction with BlueLine, your appointment activity, and your communication preferences. You may receive recurring messages related to service scheduling, reminders, and promotions.
4. Message and Data Rates
Message and data rates may apply according to your mobile carrier plan. BlueLine Backflow is not responsible for any charges imposed by your carrier for text messaging.
5. Opting Out
You may opt out of receiving SMS messages at any time by replying:
STOP
After you send STOP, you may receive a final confirmation message confirming that you have been unsubscribed. After that, you will no longer receive SMS messages from that messaging program unless you opt in again.
6. Help Instructions
For help, reply:
HELP
You may also contact us directly at:
- Phone: 970-795-2000
- Email: support@bluelinebackflow.com
7. Supported Carriers
SMS services may not be available on all carriers or all devices. Carriers are not liable for delayed or undelivered messages. Delivery of messages may be affected by your wireless service, network availability, or other factors outside our control.
8. Privacy
Your privacy is important to us. Information collected in connection with our SMS program is subject to our Privacy Policy.
We may use your information to send you text messages, provide services, maintain customer records, and support our business operations. We do not sell or share mobile opt-in information or consent with third parties for their own marketing purposes.
9. Changes to SMS Terms
We may update these SMS Terms & Conditions from time to time. Any changes will be effective when posted on this page, unless otherwise required by law. Your continued participation in our SMS program after changes are posted constitutes your acceptance of those changes.
10. Disclaimer of Liability
BlueLine Backflow is not responsible for delayed, incomplete, misdirected, or undelivered text messages. We are also not responsible for issues caused by wireless carrier interruptions, mobile device problems, service outages, network failures, user error, or inaccurate phone numbers provided to us.
11. Eligibility
By opting in to receive text messages, you represent that:
- You are the subscriber or customary user of the mobile number provided
- You are authorized to consent to receive text messages at that number
- You are at least 18 years old or have legal authority to provide consent
12. Contact Information
If you have questions about these SMS Terms & Conditions, please contact:
BlueLine Backflow, LLC
8856 Longs Peak Cir
Windsor, CO 80550
Phone: 970-795-2000
Email: support@bluelinebackflow.com